Connect Elai and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Video Created
Video Ready
Video Error
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Elai and Zendesk Support automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Video Created
Triggers when new video is created in Elai Account.
Video Ready
Triggers when any video change it's status to "ready".
Video Error
Triggered when any video has a validation or a rendering error
New Organization
Trigger when new ogranization created
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Do thisActions
Action is the task that follows automatically within your Elai integrations.
Create a Video
create a new video.
Delete a Video
Deletes a video from Elai account.
Update a Video
Update a Video in the Elai account.
Render a Video
Re-render an existing video or fix previously failed video renders.
Copy/Transform Video
Duplicate videos or templates, and convert videos into templates or templates into videos.
Create a Stream
Creates a new Elai video stream using the selected avatar, voice provider, and voice ID.
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Frequently Asked Questions
To start, connect both your Elai and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Elai triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Elai data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Elai and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Elai and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Elai
Elai.io is a leading text-to-video platform that allows anyone to build customized AI videos with a presenter using only text. A few moments is all it takes to generate a video with 69 languages available for translation.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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