Connect Emelia and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
Fetch advanced campaign
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Emelia and Zendesk Support automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Fetch advanced campaign
New Organization
Trigger when new ogranization created
New User
Triggers when a new user is created.
New Group
Triggers when a new group is created.
Updated Ticket
Triggers when an existing ticket is updated.
New View
Triggers when a new view is created.
Do thisActions
Action is the task that follows automatically within your Emelia integrations.
Create a campaign
Create a new campaign with targeted email lists and content setup.
Add contact to a campaign
Add a contact to a specific campaign for targeted outreach and engagement.
Create a LinkedIn campaign
The action "Create a LinkedIn campaign" initiates a new LinkedIn campaign via API.
Add contact to a LinkedIn campaign
The action "Add contact to a LinkedIn campaign" adds contacts to your campaign.
Create an advanced campaign
The action "Create an advanced campaign" initiates a complex, customized campaign with advanced settings
List campaigns
List a campaigns
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Frequently Asked Questions
To start, connect both your Emelia and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Emelia triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Emelia data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Emelia and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Emelia and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Emelia
Emilia is the only platform dedicated to Growth Marketing teams and B2B automation companies that has 3 e-mail addresses for cold-emailing.
Learn MoreAbout Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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