Integrations Encharge Freshchat Classic
Encharge + Freshchat Classic

Connect Encharge and Freshchat Classic to Build Intelligent Automations

Choose a Trigger

Encharge

When this happens...

Choose an Action

Freshchat Classic

Automatically do this!

Ready to use Encharge and Freshchat Classic automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New User

New User

Triggers when a new user is created.

Unsubscribe User

Unsubscribe User

Triggers when a user is unsubscribed.

Updated Person

Updated Person

Triggers when a person is updated.

Tag Added To Person

Tag Added To Person

Triggers when a person is tagged.

Tag Removed From Person

Tag Removed From Person

Triggers when a person is untagged.

Request a new Trigger for Encharge

Do thisActions

Action is the task that follows automatically within your Encharge integrations.

Add or Update Person

Add or Update Person

Create a new person or update an existing person in Encharge using the provided email and profile details.

Add Tag To User

Add Tag To User

Add a single tag to an existing user identified by their email in Encharge.

Remove Tag

Remove Tag

Remove a specified tag from the user identified by the provided email address.

Archive or Delete Person

Archive or Delete Person

Archive a person by email, or permanently delete them if 'Delete Permanently' is set to true.

Unsubscribe Person

Unsubscribe Person

Unsubscribes the person with the given email from all Encharge email communications.

Create a User

Create a User

Add a new user to Freshchat.

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Frequently Asked Questions

How do I start an integration between Encharge and Freshchat Classic?

To start, connect both your Encharge and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Encharge triggers actions in Freshchat Classic (or vice versa).

Can we customize how data from Encharge is recorded in Freshchat Classic?

Absolutely. You can customize how Encharge data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Encharge and Freshchat Classic?

The data sync between Encharge and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Encharge to Freshchat Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Encharge and Freshchat Classic?

Yes, you can set conditional logic to control the flow of data between Encharge and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Encharge

About Encharge

Encharge is a powerful marketing automation platform designed to streamline your marketing efforts and enhance customer engagement. With its intuitive interface, Encharge allows businesses to create personalized customer journeys, automate email campaigns, and integrate seamlessly with other tools to optimize marketing strategies.

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Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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