Connect Engage and call tools pcc to Build Intelligent Automations

Choose a Trigger

Engage

When this happens...

Choose an Action

call tools pcc

Automatically do this!

Enable Integrations or automations with these events of Engage and call tools pcc

Enable Integrations or automations with these events of Engage and call tools pcc

Actions

Create Customer

Create Customer

Adds a new customer to your Engage account.

Track User Event

Track User Event

Record an event on a user's profile in Engage.

List or Find Users

List or Find Users

Retrieve users from Engage — get all users or find a specific user by email or user ID.

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Frequently Asked Questions

How do I start an integration between Engage and call tools pcc?

To start, connect both your Engage and call tools pcc accounts to viaSocket. Once connected, you can set up a workflow where an event in Engage triggers actions in call tools pcc (or vice versa).

Can we customize how data from Engage is recorded in call tools pcc?

Absolutely. You can customize how Engage data is recorded in call tools pcc. This includes choosing which data fields go into which fields of call tools pcc, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Engage and call tools pcc?

The data sync between Engage and call tools pcc typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Engage to call tools pcc?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Engage and call tools pcc?

Yes, you can set conditional logic to control the flow of data between Engage and call tools pcc. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Engage

About Engage

Engage is a powerful platform designed to enhance customer interactions and streamline communication processes. It offers tools for managing customer relationships, automating marketing efforts, and improving engagement strategies.

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call tools pcc

About call tools pcc

Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.

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