Connect Eventix and Zendesk Support to Build Intelligent Automations
Choose a Trigger
When this happens...
New Location
New Event
New Shop
Update Event
Update Shop
Update Location
Update Shop Tracker
New Shop Tracker
Choose an Action
Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
Ready to use Eventix and Zendesk Support automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Location
Triggers When new Location is Created.
New Event
Triggers when new Event is Created.
New Shop
Triggers when new Shop is Created.
Update Event
Triggers when an Existing Event is Updated.
Update Shop
Triggers when an Exisitng Shop is Updated.
Update Location
Triggers When an Existing Location is Updated.
Do thisActions
Action is the task that follows automatically within your Eventix integrations.
Create Location
Creates a Location.
Create Shop
Creates a Shop.
Update Shop
Updates an Existing Shop.
Delete Shop
Delete an Existing Shop.
Create ShopTracker
Creates a Shop Tracker.
Update Shop Tracker
Updates an Existing Shop Tracker.
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Frequently Asked Questions
To start, connect both your Eventix and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Eventix triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Eventix data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Eventix and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Eventix and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Zendesk Support
Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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