Full list

Supported Triggers & Actions

Everything you can automate between FastSpring and Help Scout.

When this happensTriggers

A trigger is an event that starts a workflow.

Conversation Assigned

Conversation Assigned

Triggers when a conversation is assigned to agent.

Tags Updated

Tags Updated

Triggers when conversation tags are updated.

Update Customer

Update Customer

triggers when a customer is updated

Note Created

Note Created

Triggers when a note is created

Tag Created

Tag Created

Triggers when tag is created

Request a new Trigger for FastSpring

Do thisActions

Action is the task that follows automatically within your FastSpring integrations.

Create an Account

Create an Account

Creates a new account object.

Search Account By Email

Search Account By Email

Searches for an account by email.

Get Product By path

Get Product By path

Retrieves the details of an existing product with the given product_path.

Delete Customer

Delete Customer

This action deletes the customer .

Create Email

Create Email

This actions creates a new email

Delete Email

Delete Email

Deletes the email of a customer.

How to build your first workflow with viaSocket
2-Minute Guide

Learn how to build your first workflow

Follow a simple walkthrough to create, test, and launch your first automation.

  1. 1

    Connect your apps

    Link the apps you want to automate.

  2. 2

    Configure your workflow

    Set up triggers, actions, and map your data.

  3. 3

    Test & publish

    Test your workflow and publish it.

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Just describe the task in plain English. viaSocket AI selects the right apps, builds the workflow, maps the fields, and prepares everything for review before you publish.

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Integrations FastSpring
FastSpring + Help Scout
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About FastSpring

FastSpring is a comprehensive eCommerce platform designed to help businesses sell software, digital products, and services online. It offers a range of features including global payment processing, subscription management, and localized purchasing experiences to enhance customer satisfaction and streamline sales operations.

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Frequently Asked Questions

How do I connect FastSpring and Help Scout?

Sign up for a free viaSocket account, then authorize both your FastSpring and Help Scout accounts. From there, pick a trigger in one app and an action in the other. Your first workflow can be live in under five minutes.

Does this integration work in real time?

Yes. viaSocket uses instant triggers where available, so data moves between FastSpring and Help Scout as soon as the event happens. Scheduled polling triggers run at a maximum interval of 15 minutes.

Can I control which data gets sent from FastSpring to Help Scout?

Yes. You can map specific fields, apply filters to skip records that do not match your conditions, and transform values before they reach Help Scout. No coding required.

Can the integration run in both directions?

Yes. You can set up a workflow where FastSpring triggers actions in Help Scout, and a separate workflow where Help Scout triggers actions in FastSpring. Both run independently and in real time.

What happens if a step in the workflow fails?

viaSocket logs every run so you can see exactly what succeeded and what failed. Failed tasks can be retried from the dashboard without re-configuring the workflow.

Is viaSocket free to use?

Yes, there is a free plan that covers basic workflows between FastSpring and Help Scout. Paid plans unlock higher task limits, faster polling, and advanced features like multi-step workflows and conditional logic.

Do I need to know how to code to set this up?

No. The entire FastSpring and Help Scout integration is built through a visual, point-and-click interface. Code blocks are available if you want them, but they are never required.