Connect Fathom and SugarCRM to Build Intelligent Automations

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Fathom

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SugarCRM

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Action Item

New Action Item

Triggers when there's a new action item from a meeting.

New Al Summary

New Al Summary

Triggers when there's a new Al summary from a meeting.

New Recording Available

New Recording Available

Triggers when there's a new meeting recording.

New Transcript

New Transcript

Triggers when there's a new transcript from a meeting.

New Record Created

New Record Created

Runs when a new record is created in a selected module such as Leads, Contacts, or Tasks.

Record Updated

Record Updated

Runs when an existing record is updated in a specified module such as Leads, Contacts, or Tasks.

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Do thisActions

Action is the task that follows automatically within your Fathom integrations.

List meetings

List meetings

Get a list of meetings and filter by date range, invitee domains, recorder, or team, with optional action items and CRM matches.

List Teams

List Teams

Retrieve all teams in your Fathom account.

Get summary of a Recording

Get summary of a Recording

Retrieve the AI-generated summary for a Fathom recording. If a destination URL is provided, Fathom will POST the summary there; otherwise the summary is returned in the response.

Get summary of a transcript

Get summary of a transcript

Retrieve a Fathom recording's full transcript. If a Destination URL is provided, Fathom will POST the transcript there asynchronously; otherwise the transcript is returned in the response.

List Team Members

List Team Members

Retrieve all members of the specified team. If no team is selected, returns members from all teams.

Create Record In Any Module

Create Record In Any Module

Creates a new record in any module you specify (Leads, Contacts, Tasks, etc.).

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Frequently Asked Questions

How do I start an integration between Fathom and SugarCRM?

To start, connect both your Fathom and SugarCRM accounts to viaSocket. Once connected, you can set up a workflow where an event in Fathom triggers actions in SugarCRM (or vice versa).

Can we customize how data from Fathom is recorded in SugarCRM?

Absolutely. You can customize how Fathom data is recorded in SugarCRM. This includes choosing which data fields go into which fields of SugarCRM, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Fathom and SugarCRM?

The data sync between Fathom and SugarCRM typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Fathom to SugarCRM?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Fathom and SugarCRM?

Yes, you can set conditional logic to control the flow of data between Fathom and SugarCRM. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Fathom

About Fathom

Fathom is an AI-driven platform designed to enhance business analytics and decision-making processes. It provides insights and data visualization to help organizations make informed decisions.

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SugarCRM

About SugarCRM

SugarCRM is an online CRM platform that helps you manage your sales, marketing, and customer support better.

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