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IntegrationsFeatheryZendesk Support
Feathery + Zendesk Support

Connect Feathery and Zendesk Support to Build Intelligent Automations

Choose a Trigger

Feathery

When this happens...

Choose an Action

Zendesk Support

Automatically do this!

Ready to use Feathery and Zendesk Support automations

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Automate Instagram Comment Replies with Smart DMs

trigger
When
Default app icon
Instagram for Business
Instant Trigger
Do
getRandomCommentReplyFunction
cmntp4d3SwSR
IF
    • text is ai
      Workflow step icon
      ReplytoComment
      Workflow step icon
      Send a Private Reply
      Add Step
    • Is guide comment
      Workflow step icon
      ReplytoComment Guide
      Workflow step icon
      Send a Private Reply Guide
      Add Step
    • multi keyword match
      cmntdqJzLMYS
      Workflow step icon
      ReplytoCommentMultiKeyword
      Add Step
Continue from here
View Template

Automate Expense Report Approvals via Slack & QuickBooks

trigger
app icon
app icon
app icon
app icon
When
Default app icon
Google Forms
Runs Every 15 Minutes
Do
Workflow step icon
Send for Approval
IF
    • Send for Approval accept
      Workflow step icon
      Create Entry of expenses
      Add Step
    • Send for reject
      Workflow step icon
      Mail for Rejection
      Add Step
Continue from here
Workflow step icon
Add Expense Details
View Template

Automate Instagram DM Replies, Reactions, and Team Alerts

trigger
app icon
app icon
When
Default app icon
Instagram for Business
Instant Trigger
Do
convertTimestampToIST_Message_Time
Workflow step icon
Give Prompt and Get Structured Response
IF
    • has response
      Workflow step icon
      SendDMMessage
      Add Step
    • Notify team
      Workflow step icon
      SendMail
      Add Step
    • has react
      Workflow step icon
      SendDMMessage React
      Add Step
Continue from here
View Template

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

Data Received

Data Received

Triggers when the end user submits any data through your form.

New Organization

New Organization

Retrieve organizations created since a specified time (provided in minutes) from Zendesk.

New User

New User

Triggers when a new user is created.

New Group

New Group

Triggers when a new group is created.

Updated Ticket

Updated Ticket

Triggers when an existing ticket is updated.

New View

New View

Triggers when a new view is created.

Do thisActions

Action is the task that follows automatically within your Feathery integrations.

Retrieve Account Information

Retrieve Account Information

Retrieve your Account Information

Find a User

Find a User

Finds an existing user by query

Find an Agent

Find an Agent

Finds an existing Agent by query

Find an Organization

Find an Organization

Finds an existing organization by query

Find Tickets

Find Tickets

Finds an existing ticket by query.

Find Latest Comment

Find Latest Comment

Find the latest comment on a ticket

We'll help you get started

Our team is all set to help you!

Customer support expert avatarTechnical support expert avatarAutomation specialist expert avatarIntegration expert avatar

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Frequently Asked Questions

How do I start an integration between Feathery and Zendesk Support?

To start, connect both your Feathery and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Feathery triggers actions in Zendesk Support (or vice versa).

Can we customize how data from Feathery is recorded in Zendesk Support?

Absolutely. You can customize how Feathery data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Feathery and Zendesk Support?

The data sync between Feathery and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Feathery to Zendesk Support?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Feathery and Zendesk Support?

Yes, you can set conditional logic to control the flow of data between Feathery and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Feathery

About Feathery

Feathery is your go-to platform for lightweight, efficient web solutions. Specializing in seamless, user-friendly interfaces and high-performance applications, Feathery ensures your digital presence is both elegant and powerful.

AI ToolsForms and Surveys
Learn More
Zendesk Support

About Zendesk Support

Zendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.

Customer Support
Learn More

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