IntegrationsFeaturebasedixa
Featurebase + dixa

Connect Featurebase and dixa to Build Intelligent Automations

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Frequently Asked Questions

How do I start an integration between Featurebase and dixa?

To start, connect both your Featurebase and dixa accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in dixa (or vice versa).

Can we customize how data from Featurebase is recorded in dixa?

Absolutely. You can customize how Featurebase data is recorded in dixa. This includes choosing which data fields go into which fields of dixa, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Featurebase and dixa?

The data sync between Featurebase and dixa typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Featurebase to dixa?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Featurebase and dixa?

Yes, you can set conditional logic to control the flow of data between Featurebase and dixa. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Featurebase

About Featurebase

Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.

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dixa

About dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.

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