Integrations Featurebase Tactful UCX
Featurebase + Tactful UCX

Connect Featurebase and Tactful UCX to Build Intelligent Automations

Choose a Trigger

Featurebase

When this happens...

Choose an Action

Tactful UCX

Automatically do this!

Enable Integrations or automations with these events of Featurebase and Tactful UCX

Enable Integrations or automations with these events of Featurebase and Tactful UCX

Triggers

New Post

New Post

Triggers when a new post is created on your feedback board.

Request a new Trigger for Featurebase

Actions

Create Post

Create Post

Create a post in feature base

Update feedback status

Update feedback status

Set the status of a feedback post

Add voter to post

Add voter to post

Add a voter to a post

Request a new Action for Featurebase

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Frequently Asked Questions

How do I start an integration between Featurebase and Tactful UCX?

To start, connect both your Featurebase and Tactful UCX accounts to viaSocket. Once connected, you can set up a workflow where an event in Featurebase triggers actions in Tactful UCX (or vice versa).

Can we customize how data from Featurebase is recorded in Tactful UCX?

Absolutely. You can customize how Featurebase data is recorded in Tactful UCX. This includes choosing which data fields go into which fields of Tactful UCX, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Featurebase and Tactful UCX?

The data sync between Featurebase and Tactful UCX typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Featurebase to Tactful UCX?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Featurebase and Tactful UCX?

Yes, you can set conditional logic to control the flow of data between Featurebase and Tactful UCX. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Featurebase

About Featurebase

Featurebase is a feedback management tool that helps you prioritize user feedback and make correct product decisions.

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Tactful UCX

About Tactful UCX

Tactful Unified Cognitive Customer Experience Platform is the next generation omnichannel customer experience technology that helps your business achieve the best results across touchpoints using AI and data centric approach.

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