Integrations Fireflies Freshchat Classic
Fireflies + Freshchat Classic

Connect Fireflies and Freshchat Classic to Build Intelligent Automations

Choose a Trigger

Fireflies

When this happens...

Choose an Action

Freshchat Classic

Automatically do this!

Ready to use Fireflies and Freshchat Classic automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Meeting

New Meeting

Triggers when a new meeting with transcripts is created

Request a new Trigger for Fireflies

Do thisActions

Action is the task that follows automatically within your Fireflies integrations.

Upload Audio

Upload Audio

Creates a new meeting in Fireflies to be stored, transcribed, and shared.

Find Meeting by ID

Find Meeting by ID

Finds a specific user meeting/transcript

Find Meeting by Call Details

Find Meeting by Call Details

Searches a Meeting based on provided parameters.

Find Recent Meeting

Find Recent Meeting

Gets the most recent user meeting

Find all Meeting

Find all Meeting

Find all Meeting

Create a User

Create a User

Add a new user to Freshchat.

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Frequently Asked Questions

How do I start an integration between Fireflies and Freshchat Classic?

To start, connect both your Fireflies and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Fireflies triggers actions in Freshchat Classic (or vice versa).

Can we customize how data from Fireflies is recorded in Freshchat Classic?

Absolutely. You can customize how Fireflies data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Fireflies and Freshchat Classic?

The data sync between Fireflies and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Fireflies to Freshchat Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Fireflies and Freshchat Classic?

Yes, you can set conditional logic to control the flow of data between Fireflies and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Fireflies

About Fireflies

Fireflies.ai is an AI-powered meeting assistant that helps users transcribe, search, and analyze voice conversations. It integrates with various conferencing platforms to automatically record and transcribe meetings, making it easier for teams to collaborate and access important information from their discussions.

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Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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