Integrations Formsite Freshchat Classic
Formsite + Freshchat Classic

Connect Formsite and Freshchat Classic to Build Intelligent Automations

Choose a Trigger

Formsite

When this happens...

Choose an Action

Freshchat Classic

Automatically do this!

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Form Result

New Form Result

Triggers when a user submits a new form results.

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Do thisActions

Action is the task that follows automatically within your Formsite integrations.

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

Create a conversation

Create a conversation

Creates a new conversation.

Search User

Search User

Search a user.

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Frequently Asked Questions

How do I start an integration between Formsite and Freshchat Classic?

To start, connect both your Formsite and Freshchat Classic accounts to viaSocket. Once connected, you can set up a workflow where an event in Formsite triggers actions in Freshchat Classic (or vice versa).

Can we customize how data from Formsite is recorded in Freshchat Classic?

Absolutely. You can customize how Formsite data is recorded in Freshchat Classic. This includes choosing which data fields go into which fields of Freshchat Classic, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Formsite and Freshchat Classic?

The data sync between Formsite and Freshchat Classic typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Formsite to Freshchat Classic?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Formsite and Freshchat Classic?

Yes, you can set conditional logic to control the flow of data between Formsite and Freshchat Classic. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Formsite

About Formsite

Formsite enables non-technical users to build professional quality web forms and surveys with no HTML or coding experience.

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Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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