
When this happens...
Product Updated
New Gift Purchase
Order Updated
Order Placed
New Product
New Promotion
New Subscription
Promotion Updated
New Newsletter Subscription
Subscription Expired
Subscription Changed
Thank You Sent
Gift Draw Started
Gift Draw Ended
Promotion Status Changed
Platform App Disconnected

Automatically do this!
Find a User
Find an Agent
Find an Organization
Find Tickets
Find Latest Comment
Add Comment to Ticket
Add Tags to Ticket
Create an Organization
Create a User
Remove Tag from Ticket
Update Ticket
Create Ticket
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When this happensTriggers
A trigger is an event that starts a workflow.
Triggered when a product is updated on Fourthwall.
Triggers when a new gift was purchased.
Triggers when an order is updated.
Triggers when an order is placed.
Triggers when s new product is created.
Triggers when a new promotion is created.
Action is the task that follows automatically within your Fourthwall integrations.
Updates a product (offer) availability.
Creates a membership_multi promotion.
search products by name
Creates a % off Membership promotion.
Finds an existing user by query
Finds an existing Agent by query

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Fourthwall and Zendesk Support accounts to viaSocket. Once connected, you can set up a workflow where an event in Fourthwall triggers actions in Zendesk Support (or vice versa).
Absolutely. You can customize how Fourthwall data is recorded in Zendesk Support. This includes choosing which data fields go into which fields of Zendesk Support, setting up custom formats, and filtering out unwanted information.
The data sync between Fourthwall and Zendesk Support typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Fourthwall and Zendesk Support. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Fourthwall is a platform designed to empower creators by providing them with tools to build and manage their own custom storefronts. It allows creators to sell merchandise, digital products, and memberships directly to their audience, offering a seamless and personalized shopping experience. With Fourthwall, creators can maintain control over their brand and engage with their community more effectively.
Learn MoreZendesk Support is a customer service platform designed to create better customer relationships. It lets businesses offer support, scale with self-service options, and differentiate with proactive engagement.
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