Connect Freshchat Classic and Bitly to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Shorten a Link
Create a Bitlink
Update a User
Ready to use Freshchat Classic and Bitly automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Bitlink
Triggers when you create a new Bitlink.
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search a User
Find and get details of all users who meet your search criteria.
Create a Conversation
Start a new chat thread.
Search User
Search a user.
Shorten a Link
Saves a Bitlink to your user history in bitly. Returns a shortened URL.
Create a Bitlink
Create a Bitlink in Bitly.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Bitly accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Bitly (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Bitly. This includes choosing which data fields go into which fields of Bitly, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Bitly typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Bitly. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Bitly
Bitly is a URL shortening service and a link management platform that allows users to shorten, create and manage links, and track analytics for clicks. It supports branding and customization of links to enhance marketing efforts.
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