Integrations Freshchat Classic Burq
Freshchat Classic + Burq

Connect Freshchat Classic and Burq to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

Burq

Automatically do this!

Enable Integrations or automations with these events of Freshchat Classic and Burq

Enable Integrations or automations with these events of Freshchat Classic and Burq

Actions

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

Create a conversation

Create a conversation

Creates a new conversation.

Search User

Search User

Search a user.

Cancel delivery

Cancel delivery

Stop a delivery so it will no longer be fulfilled.

Start delivery

Start delivery

Create a delivery so a courier is assigned and tracking is available.

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Frequently Asked Questions

How do I start an integration between Freshchat Classic and Burq?

To start, connect both your Freshchat Classic and Burq accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Burq (or vice versa).

Can we customize how data from Freshchat Classic is recorded in Burq?

Absolutely. You can customize how Freshchat Classic data is recorded in Burq. This includes choosing which data fields go into which fields of Burq, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and Burq?

The data sync between Freshchat Classic and Burq typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to Burq?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and Burq?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Burq. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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Burq

About Burq

Burq is a cutting-edge platform designed to streamline and enhance your business operations with innovative solutions. Whether you're looking to optimize logistics, improve customer engagement, or drive efficiency, Burq offers a suite of tools tailored to meet your needs.

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