Connect Freshchat Classic and ButterCMS to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
- Request a new Action for ButterCMS
Use the Built-in Integrations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Create Post
Trigger when a new Post created.
Post Published
Trigger when a blog post is published.
Post Draft Saved
Trigger when a draft blog post is saved.
Post Deleted
Trigger when a blog post Deleted.
Page Published
Trigger when a page is published.
Page Draft Saved
Trigger when a Page Draft Saved .
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search a User
Find and get details of all users who meet your search criteria.
Create a Conversation
Start a new chat thread.
Search User
Search a user.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and ButterCMS accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in ButterCMS (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in ButterCMS. This includes choosing which data fields go into which fields of ButterCMS, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and ButterCMS typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and ButterCMS. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout ButterCMS
ButterCMS is a headless content management system designed to simplify content management and delivery for websites and applications. It provides developers and content creators with a flexible and scalable platform to manage and deliver content seamlessly across various digital channels.
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