Connect Freshchat Classic and Coupontools to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Send Coupon by Email
Create Subaccount
Create Directory User
Create a Single Use Session for a coupon
Change Status Directory User
Send Coupon by SMS
Ready to use Freshchat Classic and Coupontools automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Coupon Claim
Triggers when a coupon has a new claim
New Coupon Validation
Triggers when a coupon has a new validation
New Directory Registration
Triggers when a new user appears in a directory
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
Send Coupon by Email
Send a coupon by email
Create Subaccount
Creates a new subaccount
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Coupontools accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Coupontools (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Coupontools. This includes choosing which data fields go into which fields of Coupontools, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Coupontools typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Coupontools. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Coupontools
Coupontools is a powerful platform designed to create, distribute, and track digital coupons and vouchers. It offers businesses an efficient way to engage customers, boost sales, and enhance marketing campaigns through customizable and interactive coupon solutions.
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