Connect Freshchat Classic and Deputy to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Get Company
Add an employee
Add a location
Get timesheets
Create a Department
Start an employees timesheet
Get Locations
Get employees
Get Operational Units
Get a list of rosters
Ready to use Freshchat Classic and Deputy automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Employee
Trigger when there is a new employee in created.
New Department
Trigger when a new department created.
New Location
Trigger when new location in created.
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search a User
Find and get details of all users who meet your search criteria.
Create a Conversation
Start a new chat thread.
Search User
Search a user.
Get Company
Get Company details
Add an employee
Create a new staff member.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Deputy accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Deputy (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Deputy. This includes choosing which data fields go into which fields of Deputy, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Deputy typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Deputy. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Deputy
Deputy is a comprehensive workforce management solution that simplifies scheduling, timesheets, tasking, and communication for businesses. It helps streamline operations and improve productivity by automating administrative tasks.
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