
When this happens...

Automatically do this!
Create Task
Update Task
Create Project
Create Client
Create Tag
Update Tag
Rename Team
Add Team Member
Remove Team Member
Change Task Status
Delete Project
Delete Task
Delete Tag
Find user Profile
Delete Team
Enable Integrations or automations with these events of Freshchat Classic and Desklog.io
Add a new user to Freshchat.
Find and get details of all users who meet your search criteria.
Start a new chat thread.
Search a user.
Creates a new task in Desklog.io.
Updates an existing task in Desklog.io.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Freshchat Classic and Desklog.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Desklog.io (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Desklog.io. This includes choosing which data fields go into which fields of Desklog.io, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Desklog.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Desklog.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreDesklog.io is a comprehensive project management and time tracking software designed to enhance productivity and streamline workflow processes. It offers features such as task management, employee monitoring, and automated timesheets, making it an ideal solution for businesses looking to optimize their project management and team collaboration efforts.
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