IntegrationsFreshchat ClassicDesklog.io
Freshchat Classic + Desklog.io

Connect Freshchat Classic and Desklog.io to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

Desklog.io

Automatically do this!

Enable Integrations or automations with these events of Freshchat Classic and Desklog.io

Enable Integrations or automations with these events of Freshchat Classic and Desklog.io

Actions

Create a User

Create a User

Add a new user to Freshchat.

Search a User

Search a User

Find and get details of all users who meet your search criteria.

Create a Conversation

Create a Conversation

Start a new chat thread.

Search User

Search User

Search a user.

Create Task

Create Task

Creates a new task in Desklog.io.

Update Task

Update Task

Updates an existing task in Desklog.io.

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Frequently Asked Questions

How do I start an integration between Freshchat Classic and Desklog.io?

To start, connect both your Freshchat Classic and Desklog.io accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Desklog.io (or vice versa).

Can we customize how data from Freshchat Classic is recorded in Desklog.io?

Absolutely. You can customize how Freshchat Classic data is recorded in Desklog.io. This includes choosing which data fields go into which fields of Desklog.io, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and Desklog.io?

The data sync between Freshchat Classic and Desklog.io typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to Desklog.io?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and Desklog.io?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Desklog.io. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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Desklog.io

About Desklog.io

Desklog.io is a comprehensive project management and time tracking software designed to enhance productivity and streamline workflow processes. It offers features such as task management, employee monitoring, and automated timesheets, making it an ideal solution for businesses looking to optimize their project management and team collaboration efforts.

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