Connect Freshchat Classic and Didit to Build Intelligent Automations
Enable Integrations or automations with these events of Freshchat Classic and Didit
Enable Integrations or automations with these events of Freshchat Classic and Didit
Actions
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
Create Verification Session
Create a verification session to verify a person or document and receive a completion callback.
Retrieve Verification Session
Get verification decision for a session
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Didit accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Didit (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Didit. This includes choosing which data fields go into which fields of Didit, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Didit typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Didit. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Didit
Didit is a comprehensive platform designed to enhance productivity and streamline task management. It offers tools for organizing tasks, setting priorities, and tracking progress, making it ideal for individuals and teams looking to boost efficiency.
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