
When this happens...

Automatically do this!
Enable Integrations or automations with these events of Freshchat Classic and dottedsign
Add a new user to Freshchat.
Find and get details of all users who meet your search criteria.
Start a new chat thread.
Search a user.

Gain insights into how viaSocket functions through our detailed guide. Understand its key features and benefits to maximize your experience and efficiency.

Unlock your team's potential with 5 straightforward automation hacks designed to streamline processes and free up valuable time for more important work.

Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Freshchat Classic and dottedsign accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in dottedsign (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in dottedsign. This includes choosing which data fields go into which fields of dottedsign, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and dottedsign typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and dottedsign. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreDottedSign is an E-Signature service that enables you to sign documents, assign signing tasks to multiple signers, and track signing status directly on your smartphone, tablet, and web browser.
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