Connect Freshchat Classic and Easyship to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Create a Product
Delete a Product
Delete a Shipment
Create a Tag
Create an Address
Deactivate an Address
Create a Box
Update an Address
Create an App Access
Activate Address
Deactivate Address
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Shipment In-Transit
Triggers when a shipment is handed over to a courier.
Shipment Delivered
Triggers when a shipment is delivered.
Shipment Updated
Triggers when a shipment is updated.
New Product
Triggers when a new product is created.
New Shipment
Triggers when a new shipment is created.
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
Create a Product
Create a new product.
Delete a Product
Delete a specific product by ID.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Easyship accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Easyship (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Easyship. This includes choosing which data fields go into which fields of Easyship, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Easyship typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Easyship. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Easyship
Easyship is a cloud-based shipping platform that offers streamlined logistics solutions for businesses of all sizes. It connects sellers with over 250 shipping services worldwide, providing cost-effective options, automated shipping rules, and integrated tracking capabilities to enhance e-commerce operations.
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