Integrations Freshchat Classic EnhanceAI
Freshchat Classic + EnhanceAI

Connect Freshchat Classic and EnhanceAI to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

EnhanceAI

Automatically do this!

Enable Integrations or automations with these events of Freshchat Classic and EnhanceAI

Enable Integrations or automations with these events of Freshchat Classic and EnhanceAI

Actions

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

Create a conversation

Create a conversation

Creates a new conversation.

Search User

Search User

Search a user.

Request a new Action for Freshchat Classic

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Frequently Asked Questions

How do I start an integration between Freshchat Classic and EnhanceAI?

To start, connect both your Freshchat Classic and EnhanceAI accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in EnhanceAI (or vice versa).

Can we customize how data from Freshchat Classic is recorded in EnhanceAI?

Absolutely. You can customize how Freshchat Classic data is recorded in EnhanceAI. This includes choosing which data fields go into which fields of EnhanceAI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and EnhanceAI?

The data sync between Freshchat Classic and EnhanceAI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to EnhanceAI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and EnhanceAI?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and EnhanceAI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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EnhanceAI

About EnhanceAI

EnhanceAI is an AI-powered productivity tool that helps users optimize workflows, automate repetitive tasks, and generate intelligent insights. It boosts efficiency and supports smarter decision-making for individuals and teams.

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