Connect Freshchat Classic and exa.ai to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Find similar links
Generate Answer From Search
Enable Integrations or automations with these events of Freshchat Classic and exa.ai
Enable Integrations or automations with these events of Freshchat Classic and exa.ai
Actions
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
Find similar links
Find similar links to the link provided and optionally return the contents of the pages.
Generate Answer From Search
Get an LLM answer informed by search results
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Frequently Asked Questions
To start, connect both your Freshchat Classic and exa.ai accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in exa.ai (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in exa.ai. This includes choosing which data fields go into which fields of exa.ai, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and exa.ai typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and exa.ai. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout exa.ai
Exa.ai is a cutting-edge platform that leverages artificial intelligence to provide innovative solutions for various industries. It offers tools and services that enhance productivity, automate processes, and deliver insights through advanced AI algorithms.
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