Connect Freshchat Classic and Fireberry to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Create Record
Get all Contacts
Create a Contact
Create Task
Get all Tasks
Create a Project
Get all Project
Create Campaign
Get all campaign
Update campaign
Get all Account
Get all Activity Logs
Get all Articles
Get all Business Units
Get all Meetings
Get all Notes
Delete Record
Get all Opportunities
Get all Orders
Get all Order Items
Get all Products
Get all Tickets
Get all Users
Enable Integrations or automations with these events of Freshchat Classic and Fireberry
Enable Integrations or automations with these events of Freshchat Classic and Fireberry
Actions
Create a User
Add a new user to Freshchat.
Search a User
Find and get details of all users who meet your search criteria.
Create a Conversation
Start a new chat thread.
Search User
Search a user.
Create Record
Creates a record in Fireberry
Get all Contacts
Get all contact in firebarrry
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Fireberry accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Fireberry (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Fireberry. This includes choosing which data fields go into which fields of Fireberry, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Fireberry typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Fireberry. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Fireberry
Fireberry is a dynamic platform designed to enhance your marketing strategies with innovative tools and solutions. It offers a suite of features that help businesses optimize their marketing campaigns, track performance, and engage with their audience effectively.
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