Connect Freshchat Classic and GitLab to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Find Project Merge Requests
Find All Merge Requests
Create a Commit
Create Merge Request
Create a Branch
Add a Note to Merge Request
Find Group Merge Requests
Create an Issue
Add a Note to Issue
List Issue
Ready to use Freshchat Classic and GitLab automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Commit
Triggers when a commit is made on a specified project.
Merge Request Review Request
Triggers when you are requested to review a merge request.
New Job Event
Trigger for a specified job event in a project.
New Issue Comment
Triggers when a new comment is made on an issue in the selected project.
New Project Merge Request Event
Triggers on an open, merge, or close merge request event.
New Project Issue Event
Triggers on project issue event. e.g. when an issue is opened, closed or updated.
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search a User
Find and get details of all users who meet your search criteria.
Create a Conversation
Start a new chat thread.
Search User
Search a user.
Find Project Merge Requests
Find merge request for a project.
Find All Merge Requests
Finds all Merge Requests that the authenticated user has access to.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and GitLab accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in GitLab (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in GitLab. This includes choosing which data fields go into which fields of GitLab, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and GitLab typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and GitLab. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout GitLab
GitLab is a comprehensive DevOps platform that provides source code management, CI/CD pipelines, and project management tools, enabling teams to collaborate efficiently on software development projects.
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