Connect Freshchat Classic and Google Forms to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
List Form Response
Ready to use Freshchat Classic and Google Forms automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Form Response
Triggers when a new response is submitted in a Google Form.
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
List Form Response
List form response by form id.
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Step by step guides to integrate Freshchat Classic and Google Forms
Frequently Asked Questions
To start, connect both your Freshchat Classic and Google Forms accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Google Forms (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Google Forms. This includes choosing which data fields go into which fields of Google Forms, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Google Forms typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Google Forms. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Google Forms
Google Forms is a versatile tool that allows users to create surveys, quizzes, and forms for data collection and analysis. It integrates seamlessly with other Google Workspace applications, making it easy to gather and organize information.
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