Connect Freshchat Classic and Keywords AI to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Log list
Create prompt
Thread list
Retrieve prompts
Update prompt
Delete prompt
Model list
Create prompt version
Retrieve prompt versions
Enable Integrations or automations with these events of Freshchat Classic and Keywords AI
Enable Integrations or automations with these events of Freshchat Classic and Keywords AI
Actions
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
Log list
The Logs List endpoint allows you to get the past logs with specified filters.
Create prompt
You can create a prompt by sending a POST request to the prompts endpoint.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Keywords AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Keywords AI (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Keywords AI. This includes choosing which data fields go into which fields of Keywords AI, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Keywords AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Keywords AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Keywords AI
Keywords AI is a powerful tool designed to help businesses and marketers optimize their content for search engines by providing intelligent keyword suggestions and analysis. It leverages advanced AI algorithms to identify the most effective keywords that can enhance visibility and drive traffic to websites.
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