IntegrationsFreshchat ClassicLocal Falcon
Freshchat Classic + Local Falcon

Connect Freshchat Classic and Local Falcon to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

Local Falcon

Automatically do this!

Enable Integrations or automations with these events of Freshchat Classic and Local Falcon

Enable Integrations or automations with these events of Freshchat Classic and Local Falcon

Actions

Create a User

Create a User

Add a new user to Freshchat.

Search a User

Search a User

Find and get details of all users who meet your search criteria.

Create a Conversation

Create a Conversation

Start a new chat thread.

Search User

Search User

Search a user.

Request a new Action for Freshchat Classic

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Frequently Asked Questions

How do I start an integration between Freshchat Classic and Local Falcon?

To start, connect both your Freshchat Classic and Local Falcon accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Local Falcon (or vice versa).

Can we customize how data from Freshchat Classic is recorded in Local Falcon?

Absolutely. You can customize how Freshchat Classic data is recorded in Local Falcon. This includes choosing which data fields go into which fields of Local Falcon, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and Local Falcon?

The data sync between Freshchat Classic and Local Falcon typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to Local Falcon?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and Local Falcon?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Local Falcon. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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Local Falcon

About Local Falcon

Enrich and visualize your Local SEO performance reports with ranking information about your Google Business Profile on Google Maps and Google Search.

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