Integrations Freshchat Classic Microsoft Power BI
Freshchat Classic + Microsoft Power BI

Connect Freshchat Classic and Microsoft Power BI to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

Microsoft Power BI

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Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Dataset

New Dataset

Triggered when a new dataset is created in Power BI.

Request a new Trigger for Freshchat Classic

Do thisActions

Action is the task that follows automatically within your Freshchat Classic integrations.

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

Create a conversation

Create a conversation

Creates a new conversation.

Search User

Search User

Search a user.

Get all Reports

Get all Reports

Get all existing reports.

Refresh a Dataset

Refresh a Dataset

Refresh an existing dataset

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Step by step guides to integrate Freshchat Classic and Microsoft Power BI

Frequently Asked Questions

How do I start an integration between Freshchat Classic and Microsoft Power BI?

To start, connect both your Freshchat Classic and Microsoft Power BI accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Microsoft Power BI (or vice versa).

Can we customize how data from Freshchat Classic is recorded in Microsoft Power BI?

Absolutely. You can customize how Freshchat Classic data is recorded in Microsoft Power BI. This includes choosing which data fields go into which fields of Microsoft Power BI, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and Microsoft Power BI?

The data sync between Freshchat Classic and Microsoft Power BI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to Microsoft Power BI?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and Microsoft Power BI?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Microsoft Power BI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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Microsoft Power BI

About Microsoft Power BI

Microsoft Power BI is a powerful business analytics tool that enables users to visualize and share insights from their data. It provides interactive dashboards and reports, allowing organizations to make data-driven decisions efficiently.

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