Connect Freshchat Classic and Zoho Sprints to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Epic
Triggers when a new epic is created.
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
Get Projects
Get all projects of a team
List Workspaces
Get the list of all the workspaces in which you are associated.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Zoho Sprints accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Zoho Sprints (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Zoho Sprints. This includes choosing which data fields go into which fields of Zoho Sprints, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Zoho Sprints typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Zoho Sprints. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Zoho Sprints
Zoho Sprints is an agile project management tool designed to help teams plan, track, and manage their work efficiently. It offers features like sprint planning, backlog management, time tracking, and collaboration tools to ensure teams can deliver projects on time and within scope.
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