Integrations Freshchat Classic Nifty
Freshchat Classic + Nifty

Connect Freshchat Classic and Nifty to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

Nifty

Automatically do this!

Enable Integrations or automations with these events of Freshchat Classic and Nifty

Enable Integrations or automations with these events of Freshchat Classic and Nifty

Actions

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

Create a conversation

Create a conversation

Creates a new conversation.

Search User

Search User

Search a user.

Create Task

Create Task

Creates a new task in a specific project or workspace.

Create Project

Create Project

Creates a new project within an organization or team.

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Frequently Asked Questions

How do I start an integration between Freshchat Classic and Nifty?

To start, connect both your Freshchat Classic and Nifty accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Nifty (or vice versa).

Can we customize how data from Freshchat Classic is recorded in Nifty?

Absolutely. You can customize how Freshchat Classic data is recorded in Nifty. This includes choosing which data fields go into which fields of Nifty, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and Nifty?

The data sync between Freshchat Classic and Nifty typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to Nifty?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and Nifty?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Nifty. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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Nifty

About Nifty

Nifty is a project management and team collaboration tool designed to streamline your workflow and enhance productivity. It offers features such as task management, time tracking, project timelines, and team communication to help you manage your projects efficiently.

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