Connect Freshchat Classic and Nomi AI to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Send Message To Nomi
List All Nomis
List Rooms
Ready to use Freshchat Classic and Nomi AI automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Nomi Is Created
Runs when a new Nomi is created in Nomi AI.
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
Send Message To Nomi
Send message to selected Nomi
List All Nomis
Finds Nomis that match your filters or a specific ID.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Nomi AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Nomi AI (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Nomi AI. This includes choosing which data fields go into which fields of Nomi AI, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Nomi AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Nomi AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Nomi AI
Nomi AI is a cutting-edge platform that leverages artificial intelligence to provide advanced solutions for various business needs. It offers tools and services that enhance decision-making, automate processes, and improve overall efficiency through AI-driven insights and analytics.
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