Connect Freshchat Classic and OneSignal to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Get All Players
View messages
List Templates
List Segments
Create an Email Template
Create an SMS Template
Create an Push Template
Delete a Template
Search Template by Name
Search Players
Delete Player
Create Subscription
Ready to use Freshchat Classic and OneSignal automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Template
Triggers when new template is created.
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search a User
Find and get details of all users who meet your search criteria.
Create a Conversation
Start a new chat thread.
Search User
Search a user.
Get All Players
Get an all existing players
View messages
View the details for a collection of messages.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and OneSignal accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in OneSignal (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in OneSignal. This includes choosing which data fields go into which fields of OneSignal, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and OneSignal typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and OneSignal. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout OneSignal
OneSignal is a simple and smart service that send push notifications across all platforms. OneSignal features reliable delivery of millions of notifications, segmentation and targeting, automated delivery, localization, support for all major app development tools, and real time analytics.
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