Connect Freshchat Classic and Prosa AI to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
List ASR models
List ASR jobs
Submit a TTS request
Retrieve a TTS job
Enable Integrations or automations with these events of Freshchat Classic and Prosa AI
Enable Integrations or automations with these events of Freshchat Classic and Prosa AI
Actions
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
List ASR models
List all available ASR models.
List ASR jobs
Retrieve all ASR jobs.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Prosa AI accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Prosa AI (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Prosa AI. This includes choosing which data fields go into which fields of Prosa AI, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Prosa AI typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Prosa AI. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Prosa AI
Prosa AI is a cutting-edge platform that leverages artificial intelligence to provide innovative solutions for various industries. It focuses on enhancing productivity, automating tasks, and delivering intelligent insights to help businesses make data-driven decisions. With its advanced AI capabilities, Prosa AI aims to transform the way organizations operate, offering tools that streamline processes and improve efficiency.
Learn More
