Connect Freshchat Classic and rex to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

rex

Automatically do this!

Enable Integrations or automations with these events of Freshchat Classic and rex

Enable Integrations or automations with these events of Freshchat Classic and rex

Actions

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

Create a conversation

Create a conversation

Creates a new conversation.

Search User

Search User

Search a user.

Request a new Action for Freshchat Classic

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Frequently Asked Questions

How do I start an integration between Freshchat Classic and rex?

To start, connect both your Freshchat Classic and rex accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in rex (or vice versa).

Can we customize how data from Freshchat Classic is recorded in rex?

Absolutely. You can customize how Freshchat Classic data is recorded in rex. This includes choosing which data fields go into which fields of rex, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and rex?

The data sync between Freshchat Classic and rex typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to rex?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and rex?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and rex. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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rex

About rex

Thousands of agencies across Aus, NZ and UK are powered by Rex's cloud and mobile real estate platform.

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