Connect Freshchat Classic and Rows to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
Create Row
Create Table
Delete Table
Rename Table
Create Spreadsheet Page
Delete Spreadsheet Page
Rename Spreadsheet
Get Range Values
Enable Integrations or automations with these events of Freshchat Classic and Rows
Enable Integrations or automations with these events of Freshchat Classic and Rows
Actions
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
Create Row
Add a new row with the provided values to the selected table in a Rows spreadsheet.
Create Table
Creates a new table with the specified name on the selected page of a spreadsheet.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Rows accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Rows (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Rows. This includes choosing which data fields go into which fields of Rows, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Rows typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Rows. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Rows
Rows is a powerful online spreadsheet tool designed to enhance productivity and collaboration. It offers advanced features for data analysis, automation, and integration with various apps and services.
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