Connect Freshchat Classic and Stape to Build Intelligent Automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Singals Gateway
Triggers when a new signal's gateway is created.
New Snapchat Gateway
Triggers when a new Snapchat Gateway is created.
New TikTok Gateways
Triggers when a new TikTok Gateway created.
Do thisActions
Action is the task that follows automatically within your Freshchat Classic integrations.
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
Create Signals Gateways
Create a new Signals Gateways.
Create Snapchat Gateways
Create a new Snapchat CAPI Gateways.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Stape accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Stape (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Stape. This includes choosing which data fields go into which fields of Stape, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Stape typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Stape. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Stape
Stape is a platform designed to simplify server-side tagging and enhance data collection for businesses. It provides tools to manage and deploy server-side Google Tag Manager (GTM) containers, allowing for more accurate and efficient tracking of user interactions and conversions. Stape helps businesses optimize their analytics and marketing efforts by ensuring data accuracy and reducing client-side load times.
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