IntegrationsFreshchat ClassicTeamWave
Freshchat Classic + TeamWave

Connect Freshchat Classic and TeamWave to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

TeamWave

Automatically do this!

Enable Integrations or automations with these events of Freshchat Classic and TeamWave

Enable Integrations or automations with these events of Freshchat Classic and TeamWave

Actions

Create a User

Create a User

Add a new user to Freshchat.

Search a User

Search a User

Find and get details of all users who meet your search criteria.

Create a Conversation

Create a Conversation

Start a new chat thread.

Search User

Search User

Search a user.

Create Task

Create Task

Creates a new task

List Project Timelog

List Project Timelog

List all project timelogs.

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Frequently Asked Questions

How do I start an integration between Freshchat Classic and TeamWave?

To start, connect both your Freshchat Classic and TeamWave accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in TeamWave (or vice versa).

Can we customize how data from Freshchat Classic is recorded in TeamWave?

Absolutely. You can customize how Freshchat Classic data is recorded in TeamWave. This includes choosing which data fields go into which fields of TeamWave, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and TeamWave?

The data sync between Freshchat Classic and TeamWave typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to TeamWave?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and TeamWave?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and TeamWave. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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TeamWave

About TeamWave

TeamWave is a comprehensive business productivity platform that integrates project management, CRM, and HR tools to streamline your business operations. It offers a unified solution to manage projects, track sales, and handle employee data efficiently.

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