IntegrationsFreshchat ClassicURL Shortener
Freshchat Classic + URL Shortener

Connect Freshchat Classic and URL Shortener to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

URL Shortener

Automatically do this!

Enable Integrations or automations with these events of Freshchat Classic and URL Shortener

Enable Integrations or automations with these events of Freshchat Classic and URL Shortener

Actions

Create a User

Create a User

Add a new user to Freshchat.

Search a User

Search a User

Find and get details of all users who meet your search criteria.

Create a Conversation

Create a Conversation

Start a new chat thread.

Search User

Search User

Search a user.

Shorten URL

Shorten URL

Creates a shortened version of a given URL.

Request a new Action for Freshchat Classic

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Frequently Asked Questions

How do I start an integration between Freshchat Classic and URL Shortener?

To start, connect both your Freshchat Classic and URL Shortener accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in URL Shortener (or vice versa).

Can we customize how data from Freshchat Classic is recorded in URL Shortener?

Absolutely. You can customize how Freshchat Classic data is recorded in URL Shortener. This includes choosing which data fields go into which fields of URL Shortener, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and URL Shortener?

The data sync between Freshchat Classic and URL Shortener typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to URL Shortener?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and URL Shortener?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and URL Shortener. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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URL Shortener

About URL Shortener

ShortURL.at is a service that allows users to shorten long URLs into more manageable and shareable links. This tool is ideal for social media, email campaigns, and any other platform where space is limited or a clean, concise link is preferred. It helps in tracking clicks and analyzing the performance of the shortened URLs.

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