Integrations Freshchat Classic VectorShift
Freshchat Classic + VectorShift

Connect Freshchat Classic and VectorShift to Build Intelligent Automations

Choose a Trigger

Freshchat Classic

When this happens...

Choose an Action

VectorShift

Automatically do this!

Enable Integrations or automations with these events of Freshchat Classic and VectorShift

Enable Integrations or automations with these events of Freshchat Classic and VectorShift

Actions

Create a User

Create a User

Add a new user to Freshchat.

Search Users

Search Users

Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.

Create a conversation

Create a conversation

Creates a new conversation.

Search User

Search User

Search a user.

Create Pipeline

Create Pipeline

Creates a new VectorShift pipeline with the provided name and optional description.

List Pipelines

List Pipelines

Retrieve the pipelines available to the current user. Optional parameters: include pipelines shared with you and return full pipeline objects instead of only IDs.

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Frequently Asked Questions

How do I start an integration between Freshchat Classic and VectorShift?

To start, connect both your Freshchat Classic and VectorShift accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in VectorShift (or vice versa).

Can we customize how data from Freshchat Classic is recorded in VectorShift?

Absolutely. You can customize how Freshchat Classic data is recorded in VectorShift. This includes choosing which data fields go into which fields of VectorShift, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshchat Classic and VectorShift?

The data sync between Freshchat Classic and VectorShift typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshchat Classic to VectorShift?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshchat Classic and VectorShift?

Yes, you can set conditional logic to control the flow of data between Freshchat Classic and VectorShift. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshchat Classic

About Freshchat Classic

Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.

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VectorShift

About VectorShift

VectorShift is an advanced AI platform designed to enhance data analysis and visualization. It leverages cutting-edge machine learning algorithms to transform complex datasets into actionable insights, making it an essential tool for businesses looking to optimize their decision-making processes.

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