Connect Freshchat Classic and verticalresponse to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
- Request a new Action for verticalresponse
Enable Integrations or automations with these events of Freshchat Classic and verticalresponse
Enable Integrations or automations with these events of Freshchat Classic and verticalresponse
Actions
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
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Frequently Asked Questions
To start, connect both your Freshchat Classic and verticalresponse accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in verticalresponse (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in verticalresponse. This includes choosing which data fields go into which fields of verticalresponse, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and verticalresponse typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and verticalresponse. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout verticalresponse
VerticalResponse helps you connect with your customers and grow your business through email and social media marketing. With our drag and drop email creator, integrations with Facebook and Twitter, and free templates optimized for mobile phones, you can do all your marketing from one account!
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