Connect Freshchat Classic and Zeev Orquestra BPMS to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshchat Classic
Choose an Action
Automatically do this!
- Request a new Action for Zeev Orquestra BPMS
Enable Integrations or automations with these events of Freshchat Classic and Zeev Orquestra BPMS
Enable Integrations or automations with these events of Freshchat Classic and Zeev Orquestra BPMS
Actions
Create a User
Add a new user to Freshchat.
Search Users
Find users by email, name, phone number, or reference ID and return matching user records. Supports pagination and sorting.
Create a conversation
Creates a new conversation.
Search User
Search a user.
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- Send for Approval acceptCreate Entry of expensesAdd Step
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- InstagramInstagram CaptionGenerate ImagePublish Photo with TaggingAdd Step
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Frequently Asked Questions
To start, connect both your Freshchat Classic and Zeev Orquestra BPMS accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshchat Classic triggers actions in Zeev Orquestra BPMS (or vice versa).
Absolutely. You can customize how Freshchat Classic data is recorded in Zeev Orquestra BPMS. This includes choosing which data fields go into which fields of Zeev Orquestra BPMS, setting up custom formats, and filtering out unwanted information.
The data sync between Freshchat Classic and Zeev Orquestra BPMS typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshchat Classic and Zeev Orquestra BPMS. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshchat Classic
Freshchat is a modern messaging software designed to help businesses engage with their customers through various communication channels. It offers features like live chat, chatbots, and in-app messaging to enhance customer support and improve customer experience.
Learn MoreAbout Zeev Orquestra BPMS
Zeev allows you to map, execute and monitor processes, with a focus on transforming the business and constantly improving your company's operations.
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