Connect Freshdesk and Abra to Build Intelligent Automations

Choose a Trigger

Freshdesk

When this happens...

Choose an Action

Abra

Automatically do this!

Enable Integrations or automations with these events of Freshdesk and Abra

Enable Integrations or automations with these events of Freshdesk and Abra

Triggers

New Ticket

New Ticket

Trigger when a new ticket created.

New Contact

New Contact

Trigger when a new contect is cteated.

Request a new Trigger for Freshdesk

Actions

Create a Contact

Create a Contact

Creates a new contact

Create a Company

Create a Company

Creates a new company

Create Forum Category

Create Forum Category

Create a new forum category

Create a Forum

Create a Forum

Creates a new forum.

Create a Forum Topic

Create a Forum Topic

Creates a new forum topic

Add Notes to a Tickets

Add Notes to a Tickets

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Frequently Asked Questions

How do I start an integration between Freshdesk and Abra?

To start, connect both your Freshdesk and Abra accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in Abra (or vice versa).

Can we customize how data from Freshdesk is recorded in Abra?

Absolutely. You can customize how Freshdesk data is recorded in Abra. This includes choosing which data fields go into which fields of Abra, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshdesk and Abra?

The data sync between Freshdesk and Abra typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshdesk to Abra?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshdesk and Abra?

Yes, you can set conditional logic to control the flow of data between Freshdesk and Abra. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshdesk

About Freshdesk

Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.

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Abra

About Abra

Abra is a comprehensive financial platform that allows users to invest, trade, and manage cryptocurrencies and traditional assets seamlessly. With a user-friendly interface and robust security features, Abra provides a reliable solution for both novice and experienced investors looking to diversify their portfolios.

Learn More