IntegrationsFreshdeskAlto's Odyssey
Freshdesk + Alto's Odyssey

Connect Freshdesk and Alto's Odyssey to Build Intelligent Automations

Choose a Trigger

Freshdesk

When this happens...

Choose an Action

Alto's Odyssey

Automatically do this!

Enable Integrations or automations with these events of Freshdesk and Alto's Odyssey

Enable Integrations or automations with these events of Freshdesk and Alto's Odyssey

Actions

Create a Contact

Create a Contact

Creates a new contact

Create a Company

Create a Company

Creates a new company

Create Forum Category

Create Forum Category

Create a new forum category

Create a Forum

Create a Forum

Creates a new forum.

Create a Forum Topic

Create a Forum Topic

Creates a new forum topic

Add Notes to a Tickets

Add Notes to a Tickets

We'll help you get started

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Frequently Asked Questions

How do I start an integration between Freshdesk and Alto's Odyssey?

To start, connect both your Freshdesk and Alto's Odyssey accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in Alto's Odyssey (or vice versa).

Can we customize how data from Freshdesk is recorded in Alto's Odyssey?

Absolutely. You can customize how Freshdesk data is recorded in Alto's Odyssey. This includes choosing which data fields go into which fields of Alto's Odyssey, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshdesk and Alto's Odyssey?

The data sync between Freshdesk and Alto's Odyssey typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshdesk to Alto's Odyssey?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshdesk and Alto's Odyssey?

Yes, you can set conditional logic to control the flow of data between Freshdesk and Alto's Odyssey. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshdesk

About Freshdesk

Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.

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Alto's Odyssey

About Alto's Odyssey

Alto’s Odyssey is a serene endless sandboarding journey set in a majestic desert landscape. Glide across dunes, soar above canyons, explore hidden temples, and uncover secrets while enjoying dynamic weather, fluid mechanics, and a relaxing soundtrack. With simple one-touch controls, immersive visuals, and a meditative atmosphere, Alto’s Odyssey is both a thrilling adventure and a calming escape.

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