Connect Freshdesk and Billetweb to Build Intelligent Automations
Choose a Trigger
When this happens...
New Ticket
New Contact
Choose an Action
Automatically do this!
- Request a new Action for Billetweb
Ready to use Freshdesk and Billetweb automations
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Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New Ticket
Trigger when a new ticket created.
New Contact
Trigger when a new contect is cteated.
Recent Attendee Check-ins
Returns attendees for the selected event who were checked in within the recent time window.
Attendee Created or Updated
Triggers when an attendee is created or updated for a selected event (or all events). Returns attendee and order details and supports filtering by tag and by creation/update.
New Event Created
Detects newly created events on Billetweb and returns details for events added since the last check.
Do thisActions
Action is the task that follows automatically within your Freshdesk integrations.
Create a Contact
Creates a new contact
Create a Company
Creates a new company
Create Forum Category
Create a new forum category
Create a Forum
Creates a new forum.
Create a Forum Topic
Creates a new forum topic
Add Notes to a Tickets
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Frequently Asked Questions
To start, connect both your Freshdesk and Billetweb accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in Billetweb (or vice versa).
Absolutely. You can customize how Freshdesk data is recorded in Billetweb. This includes choosing which data fields go into which fields of Billetweb, setting up custom formats, and filtering out unwanted information.
The data sync between Freshdesk and Billetweb typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshdesk and Billetweb. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn MoreAbout Billetweb
Billetweb is a comprehensive platform for event management and ticketing, offering tools to organize, promote, and manage events efficiently.
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