Connect Freshdesk and Bitbucket to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshdesk
Choose an Action
Automatically do this!
Create a project in a workspace
Create a snippet comment
Create a Repository
Ready to use Freshdesk and Bitbucket automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
New snippets
Triggers when a new snippets is created in a repository.
New Project Created
Trigger that returns projects created in the last 15 minutes.
New Snippets comment
Trigger when a snippets comment.
Do thisActions
Action is the task that follows automatically within your Freshdesk integrations.
Create a Contact
Creates a new contact
Create a Company
Creates a new company
Create Forum Category
Create a new forum category
Create a Forum
Creates a new forum.
Create a Forum Topic
Creates a new forum topic
Add Notes to a Tickets
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Frequently Asked Questions
To start, connect both your Freshdesk and Bitbucket accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in Bitbucket (or vice versa).
Absolutely. You can customize how Freshdesk data is recorded in Bitbucket. This includes choosing which data fields go into which fields of Bitbucket, setting up custom formats, and filtering out unwanted information.
The data sync between Freshdesk and Bitbucket typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshdesk and Bitbucket. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn MoreAbout Bitbucket
Bitbucket is a web-based version control repository hosting service, primarily for source code and development projects. It offers both commercial plans and free accounts, providing a platform for developers to manage their code, collaborate on projects, and track changes.
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