
When this happens...
New Ticket
New Contact

Automatically do this!
Create User
Update User
Delete a user
List Licences
Create License
Update License Key
Delete a License By Key
List Products
Create Product
Update Product
Delete Product
Create Role
Update Role
Delete Role
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When this happensTriggers
A trigger is an event that starts a workflow.
Trigger when a new ticket created.
Trigger when a new contect is cteated.
Triggers when a license is updated.
Action is the task that follows automatically within your Freshdesk integrations.
Creates a new contact
Creates a new company
Create a new forum category
Creates a new forum.
Creates a new forum topic

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Workflow automation is the process of using technology to execute repetitive tasks with minimal human intervention, creating a seamless flow of activities.
To start, connect both your Freshdesk and cryptlex accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in cryptlex (or vice versa).
Absolutely. You can customize how Freshdesk data is recorded in cryptlex. This includes choosing which data fields go into which fields of cryptlex, setting up custom formats, and filtering out unwanted information.
The data sync between Freshdesk and cryptlex typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshdesk and cryptlex. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn MoreCryptlex is a comprehensive software licensing and distribution platform that provides developers with tools to manage software licenses, protect applications, and automate the software distribution process. It offers features such as license key generation, activation, and deactivation, along with analytics to track software usage and compliance.
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