Connect Freshdesk and Duply to Build Intelligent Automations

Choose a Trigger

Freshdesk

When this happens...

Choose an Action

Duply

Automatically do this!

Ready to use Freshdesk and Duply automations

Actions and Triggers

When this happensTriggers

A trigger is an event that starts a workflow.

New Image Created

New Image Created

Triggers when a new image is generated

New Template Created

New Template Created

Triggers when a new template is created

New Video Created

New Video Created

Triggers when a new video is created

Request a new Trigger for Freshdesk

Do thisActions

Action is the task that follows automatically within your Freshdesk integrations.

Create a Contact

Create a Contact

Creates a new contact

Create a Company

Create a Company

Creates a new company

Create Forum Category

Create Forum Category

Create a new forum category

Create a Forum

Create a Forum

Creates a new forum.

Create a Forum Topic

Create a Forum Topic

Creates a new forum topic

Add Notes to a Tickets

Add Notes to a Tickets

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Frequently Asked Questions

How do I start an integration between Freshdesk and Duply?

To start, connect both your Freshdesk and Duply accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in Duply (or vice versa).

Can we customize how data from Freshdesk is recorded in Duply?

Absolutely. You can customize how Freshdesk data is recorded in Duply. This includes choosing which data fields go into which fields of Duply, setting up custom formats, and filtering out unwanted information.

How often does the data sync between Freshdesk and Duply?

The data sync between Freshdesk and Duply typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.

Can I filter or transform data before sending it from Freshdesk to Duply?

Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.

Is it possible to add conditions to the integration between Freshdesk and Duply?

Yes, you can set conditional logic to control the flow of data between Freshdesk and Duply. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.

Freshdesk

About Freshdesk

Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.

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Duply

About Duply

Duply is a dynamic image creation tool for marketing & content.

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