Connect Freshdesk and EasyPost to Build Intelligent Automations
Choose a Trigger
When this happens...
- Request a new Trigger for Freshdesk
Choose an Action
Automatically do this!
Create a parcel
Create a Shipment
Create and verify Address
Create a Batch
Create a Customs Info
Create a Customs Item
Create an Order
Create an EndShipper
Create a Tracker
Create a Child User
Create a Report
Ready to use Freshdesk and EasyPost automations
Actions and Triggers
When this happensTriggers
A trigger is an event that starts a workflow.
Shipment Created
Triggers when a new shipment is created.
Batch Created
Triggers when batch will create
Do thisActions
Action is the task that follows automatically within your Freshdesk integrations.
Create a Contact
Creates a new contact
Create a Company
Creates a new company
Create Forum Category
Create a new forum category
Create a Forum
Creates a new forum.
Create a Forum Topic
Creates a new forum topic
Add Notes to a Tickets
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Frequently Asked Questions
To start, connect both your Freshdesk and EasyPost accounts to viaSocket. Once connected, you can set up a workflow where an event in Freshdesk triggers actions in EasyPost (or vice versa).
Absolutely. You can customize how Freshdesk data is recorded in EasyPost. This includes choosing which data fields go into which fields of EasyPost, setting up custom formats, and filtering out unwanted information.
The data sync between Freshdesk and EasyPost typically happens in real-time through instant triggers. And a maximum of 15 minutes in case of a scheduled trigger.
Yes, viaSocket allows you to add custom logic or use built-in filters to modify data according to your needs.
Yes, you can set conditional logic to control the flow of data between Freshdesk and EasyPost. For instance, you can specify that data should only be sent if certain conditions are met, or you can create if/else statements to manage different outcomes.
About Freshdesk
Freshdesk is a cloud-based customer service software that provides helpdesk support with all smart automations to get things done faster. It offers ticketing, automation, reporting, and collaboration features to streamline support processes and improve customer engagement.
Learn MoreAbout EasyPost
EasyPost is a flexible, modern API that enables developers to add shipping and logistics functionalities to their applications. It supports a wide range of carriers and offers features like address verification, tracking, and insurance.
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